Need
Customer Loyalty and Employee Incentives
Industry
Technology
Head Office
United States
The Challenge
NVIDIA was in need of a solution for rewarding loyal customers on a global basis. As a global company, Nvidia required a prepaid card solution to facilitate rewards disbursements to clients located throughout the world. The goal was to ensure a convenient experience for customers, without requiring an overabundance of resources to manage the front-end and back-end aspects of the program. In addition, the key for NVIDIA was to find a cost-effective solution that gave actual value to their clients and not rewards, such as branded merch giveaways, that were ineffective at incentivizing customers.
The NVIDIA Corporation is a multinational technology company with global offices and Headquarters out of Santa Clara, California. The publicly traded company is led by founder and CEO, Jensen Huang. The business has been in operation since 1993, designing graphics processing units (GPUs) for the gaming industry and professional markets. NVIDIA also develops system on a chip units (SoCs) for the mobile computing and automotive industries
Case Studies › Nvidia
The Solution
Partnering with Intercash, NVIDIA was able to develop a cost-effective, customized client loyalty payment program, delivering prepaid cards to their customers without any requirements for any technical integration. Through a very simple batch file system, NVIDIA was able to indicate who and how much to reward, while all the back-end burdens such as funds disbursements, card dispatch, customer support, etc were taken care of by Intercash.
Ability to manage massive customer base with custom client loyalty payment program
NVIDIA rewards program effective at increasing brand loyalty and returning happy customers
Payments distributed in real-time to clients throughout the world
Turnkey solution saves time, costs and resources, while allowing for a quick launch
